Beginning Tips:  Be cordial with representative Ex. If they ask to put you on hold respond with “sure, no worries take your time – this disarms them  Ask the rep how they areMake conversation with rep Be confident – don’t be a smarty pants, but do...

Ahmaud Arbery was a young black man, just two years younger than me, with a full life ahead of him. He was targeted, hunted, and killed by two white cowards that had no right to take his life all because of the color of his skin.  As outrage erupted from the...